Imprint

Email: support@alpenwarm.de

We usually reply to emails within 24 hours on business days. This is the fastest way to reach us—simply write to us and we will get back to you.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Consumer Dispute Resolution Act).

If you have a problem with your order, please contact us first at support@alpenwarm.de. In the vast majority of cases, the matter can be resolved directly.

As a service provider, we are responsible for our own content on these pages in accordance with applicable law. However, we are not obliged to monitor transmitted or stored third-party information or investigate circumstances indicating unlawful activity. Obligations to remove or block the use of information under general law remain unaffected. Liability in this respect is only possible from the time we become aware of a specific legal infringement. If we become aware of any such infringement, we will remove the content immediately.

Our website contains links to external third-party websites over whose content we have no control. We therefore cannot accept responsibility for this external content. The respective provider or operator is always responsible for the content of linked pages. The linked pages were checked for possible legal violations at the time they were linked; unlawful content was not apparent. If we become aware of any legal infringement, we will remove the relevant links immediately.

The content and works created by us on these pages are subject to German copyright law. Reproduction, editing, distribution, or any form of use beyond the limits of copyright law requires our written consent.

AlpenWarm is operated by:

Email: support@alpenwarm.de
We usually reply within 24 hours on business days.

YW Commerce Ecomfly Limited is a company registered in Hong Kong. It sells to customers in your country on a cross-border basis; it does not have a local registered office, director, or agent in the United Kingdom, the United States, Canada, Australia or New Zealand. Contracts, returns and support are handled centrally by email as set out above.

Nothing in this notice limits any right you have under the mandatory consumer-protection law of the country in which you live.